Build practical skills, knowledge and experience to lead and manage operations and people across a range of enterprise and industry contexts

  • CRICOS Course Code: 104145G
  • Develop your own hard and soft skills in communication, emotional intelligence, budgeting and planning, resource management and more
  • Learn to influence, inspire, and support individuals and teams to support their success in executing organisational plans and achieving goals
  • Combine your program with progressive qualifications and build a long-term study plan to achieve your learning and career goals
  • Try our Double Diploma: Package the BSB40120 Certificate IV in Business with the BSB50420 Diploma of Leadership and Management and get the BSB50120 Diploma of Business at no extra cost!



Program Length

60-66 weeks*

(48 weeks study + up to 18 weeks scheduled breaks)


120-132 weeks*

for the Double Diploma

(96 weeks study + up to maximum 34 weeks scheduled breaks)

*20 hours/week (Includes 6 hours/week online study + 14 hours/week in class study)

Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until at least the end of July, 2021.

Start Dates


May 10, Jun 7, Aug 2, Aug 30, Sep 27, Nov 22


Jul 5 - Aug 1
Oct 25 – Nov 21
Dec 20 - Jan 2, 2022

Program Courses

In this unit you will learn how to communicate effectively through making presentations, leading and participating in meetings, and conducting negotiations. Topics include: Identify communication requirements; Negotiate to achieve agreed outcome; Participate in and lead meetings; Make presentations.


In this unit you will learn how to help other staff in the workplace to develop critical and creative thinking skills. Topics include: Assess individual and team critical and creative thinking skills; Establish an environment that encourages the application of critical and creative thinking; Monitor and improve thinking practices.


In this unit you will learn how to manage budgets and financial plans for an organisation or a work team. You will also learn how to negotiate and communicate financial plans and processes. Topics include: Plan financial management approaches, Implement and monitor financial management plans, Review and evaluate financial management plans.


In this unit you will learn how to manage the performance of staff, assign work, reward excellence and give feedback. Topics include: Allocate work; Assess performance; Provide feedback; Manage follow-up.


In this unit you will learn how to use a range of strategies and problem-solving skills to manage effective workplace relationships. Topics include: Establish effective workplace relationship processes; Manage effective workplace relationships; Review management of workplace relationships.


In this unit you will learn how to manage business resources according to the business strategies of an organisation. Topics include: Analyse resource requirements; Develop resource plans; Allocate resources; Review and report on resource usage.


In this unit you will learn how to develop and implement plans for the effective operation and productivity of a business. Topics include: Establish operational plan; Manage resource acquisition; Monitor and review operational performance.


In this unit you will learn how to manage business risks in an organisation or business unit or area. Topics include: Establish risk context; Identify risks; Analyse risks; Select and implement treatments.


In this unit you will learn how to develop emotional intelligence to increase self-awareness, self-management, and social awareness, and to manage relationships in the workplace. Topics include: Prepare to develop emotional intelligence; Develop emotional intelligence; Promote development of emotional intelligence in others.


In this unit you will learn how to develop and implement workplace sustainability policies, minimising an organisation’s social, economic and environmental impact. Topics include: Prepare workplace sustainability policies; Implement workplace sustainability policies; Review implementation of workplace sustainability policies.


In this unit you will learn how to lead teams in the workplace and to actively engage with the management of the organisation. Topics include: Establish team performance plan; Develop and facilitate team cohesion; Facilitate teamwork; Liaise with stakeholders.


In this unit you will learn how to develop your communication skills as a team leader in the workplace. Topics include: Establish communication protocols; Coordinate effective communication; Present and negotiate persuasively; Review communication practices.