Build a diverse skill set to support finding work in business operations, or to enhance in your current role

  • CRICOS Course Code: 104773A
  • Develop your own emotional intelligence, and learn how to support individual and team communication, critical thinking, relationships, and performance
  • Build skills for managing and planning business finances and budgets, resources, risks, and operations
  • Combine your program with progressive qualifications and build a long-term study plan to achieve your learning and career goals



Program Length

60-66 weeks* (20 hours/week)

Includes 6 hours/week online study + 14 hours/week in class study

*48 weeks study + up to maximum 18 weeks scheduled breaks

Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until at least the end of July, 2021

Start Dates


May 10, Jun 7, Aug 2, Aug 30, Sep 27, Nov 22


Jul 5 - Aug 1
Oct 25 – Nov 21
Dec 20 - Jan 2, 2022


Program Courses

In this unit you will learn how to prepare, deliver and review presentations for a range of purposes such as marketing, training and promotions. Topics include: Prepare presentation; Deliver presentation; Review presentation.

*Prerequisite units required for enrolment into BSB50620 Diploma of Marketing and Communication.


In this unit you will learn how to help other staff in the workplace to develop critical and creative thinking skills. Topics include: Assess individual and team critical and creative thinking skills; Establish an environment that encourages the application of critical and creative thinking; Monitor and improve thinking practices.


In this unit you will learn how to manage budgets and financial plans for an organisation or a work team. You will also learn how to negotiate and communicate financial plans and processes. Topics include: Plan financial management approaches, Implement and monitor financial management plans, Review and evaluate financial management plans.


In this unit you will learn how to manage the performance of staff, assign work, reward excellence and give feedback. Topics include: Allocate work; Assess performance; Provide feedback; Manage follow-up.


In this unit you will learn how to use a range of strategies and problem-solving skills to manage effective workplace relationships. Topics include: Establish effective workplace relationship processes; Manage effective workplace relationships; Review management of workplace relationships.


In this unit you will learn how to manage business resources according to the business strategies of an organisation. Topics include: Analyse resource requirements; Develop resource plans; Allocate resources; Review and report on resource usage.


In this unit you will learn how to develop and implement plans for the effective operation and productivity of a business. Topics include: Establish operational plan; Manage resource acquisition; Monitor and review operational performance.


In this unit you will learn how to manage business risks in an organisation or business unit or area. Topics include: Establish risk context; Identify risks; Analyse risks; Select and implement treatments.


In this unit you will learn how to develop emotional intelligence to increase self-awareness, self-management, and social awareness, and to manage relationships in the workplace. Topics include: Prepare to develop emotional intelligence; Develop emotional intelligence; Promote development of emotional intelligence in others.


In this unit you will learn how to complete a small project or part of a larger project. You will learn how to develop a project plan, administer and monitor the project, then finalise and review it. Topics include: Establish project parameters; Develop project plan; Administer and monitor project; Finalise and review project.


In this unit you will learn how to develop and implement workplace sustainability policies, minimising an organisation’s social, economic and environmental impact. Topics include: Prepare workplace sustainability policies; Implement workplace sustainability policies; Review implementation of workplace sustainability policies.


In this unit you will learn how to develop your communication skills as a team leader in the workplace. Topics include: Establish communication protocols; Coordinate effective communication; Present and negotiate persuasively; Review communication practices.

Complete an Greystone College program and get advanced standing in a bachelor’s or associate’s degree program!