Explore a comprehensive set of topics to support you in business services jobs supporting administration and operations

  • CRICOS Course Code: 104778G

Campus

Adelaide
Brisbane
Melbourne
Sydney

Program Length

60-66 weeks*

(48 weeks study + up to 18 weeks scheduled breaks)

OR

28-34 weeks*

for the Specialization in Business Basics

(24 weeks study + up to 10 weeks scheduled breaks)

OR

120-132 weeks*

for the Double Diploma

(96 weeks study + up to maximum 34 weeks scheduled breaks)

*20 hours/week (Includes 6 hours/week online study + 14 hours/week in class study)

Please note that due to the COVID-19 pandemic, Greystone College Australia plans to continue to run its online classes for VET students until at least the end of July, 2021

Start Dates

2021

May 10, Jun 7, Aug 2, Aug 30, Sep 27, Nov 22

SCHEDULED BREAKS

Jul 5 - Aug 1
Oct 25 – Nov 21
Dec 20 - Jan 2, 2022

Program Courses

In this unit you will learn how to prepare, deliver and review presentations for a range of purposes such as marketing, training and promotions. Topics include: Prepare presentation; Deliver presentation; Review presentation.

*Prerequisite units required for enrolment into BSB50620 Diploma of Marketing and Communication.

2000

In this unit you will learn how to use advanced level critical thinking skills in the workplace. Topics include: Establish role of critical thinking in the workplace; Lead critical thinking process; Develop critical thinking mindset.

2000

In this unit you will learn how to effectively express, present and debate ideas, using creative techniques to engage others. Topics include: Establish framework for communication; Develop ideas for communication; Debate and discuss ideas.

*Prerequisite units required for enrolment into BSB50620 Diploma of Marketing and Communication.

2000

In this unit you will learn how to prepare, coordinate and review basic marketing activities for small or large enterprises. Topics include: Prepare to undertake marketing activity; Co-ordinate marketing activities; Review marketing activities.

*Prerequisite units required for enrolment into BSB50620 Diploma of Marketing and Communication.

2000

In this unit you will learn how to plan and prioritise your tasks at work, and how to seek and evaluate feedback on your work performance. Topics include: Plan personal work schedule; Implement personal work schedule; Review personal work priorities.

2000

In this unit you will learn how to develop emotional intelligence to increase self-awareness, self-management, and social awareness, and to manage relationships in the workplace. Topics include: Prepare to develop emotional intelligence; Develop emotional intelligence; Promote development of emotional intelligence in others.

2000

In this unit you will learn how to complete a small project or part of a larger project. You will learn how to develop a project plan, administer and monitor the project, then finalise and review it. Topics include: Establish project parameters; Develop project plan; Administer and monitor project; Finalise and review project.

2000

In this unit you will learn how to use digital technology to collaborate in a workplace, including working as part of a remote team, and to complete work tasks more efficiently and effectively. Topics include: Review existing digital technology use in the business; Identify opportunities to implement digital technologies for workplace collaboration; Implement and use digital technologies to collaborate in the workplace.

2000

In this unit you will learn how to establish, develop and maintain effective work relationships and networks through relationship building and negotiation skills. Topics include: Establish business relationships; Maintain business relationships; Build and improve business relationships.

2000

In this unit you will learn how to implement and check an organisation’s workplace health and safety (WHS) policies, procedures and programs. Topics include: Provide information to work team about WHS policies and procedures; Implement and monitor work team consultative arrangements for managing WHS; Implement and monitor organisational procedures for providing WHS training to work team; Implement and monitor organisational procedures and legal requirements for identifying hazards, and assessing and controlling risks; Implement and monitor organisational procedures for maintaining WHS records.

2000

In this unit you will learn how to plan, draft and finalise complex documents based on a range of information sources. Topics include: Plan complex document; Draft complex document; Finalise complex document.

*Prerequisite units required for enrolment into BSB50620 Diploma of Marketing and Communication.

2000

In this unit you will learn how to use effective communication strategies to provide instruction and feedback, and facilitate respectful interaction, in the workplace within any industry. Topics include: Prepare for communication; Use communication strategies to provide work instruction; Facilitate workplace communication; Monitor and support team communication.

2000